Focus Areas

Public Engagement


  • View the Evaluation Through Public Engagement Case Study Alaska - Evaluation Through Public Engagement Case Study - The Alaska Department of Transportation and Public Facilities (ADOT) began in 1996 to redefine the agency's relationship to the public. Through self-assessment, the ADOT determined that its communication was too oriented to public relations, resulting in a one-way flow of information to the public. They saw the requirement for proactive outreach to the public in ISTEA as an opportunity to create a two-way communication process and better define the role of the public in agency decision making.
  • Brevard Metropolitan Planning Organization (Viera, Florida) - The MPO adopted a new Public Involvement Plan and Evaluation Handbook called "Understanding the Purpose Upfront." By developing these documents together, the agency created an effective framework to simultaneously conduct, evaluate, and refine its public involvement policy and techniques.
  • Florida DOT Case Study on Public Involvement - The Florida DOT Case Study on Public Involvement discusses the Florida Department of Transportation launch of an ambitious statewide public involvement effort in 1994 to solicit the participation of Florida's citizens, visitors, and businesses in developing the 2020 Florida Transportation Plan (FTP). FDOT recognized the need to more actively engage the public in transportation decision-making. Outreach associated with the plan consisted of more than 50 separate public events in 33 towns and cities. Locations for the meetings included airport terminals, FDOT offices, shopping centers and turnpike plazas. Over 3,000 residents, travelers and shoppers participated in the process.
  • Minnesota Department of Transportation Case Study - The Minnesota Department of Transportation Case Study focuses on the public involvement efforts of Mn/DOT. Over the years, Minnesota Department of Transportation (Mn/DOT) has placed considerable emphasis on the need to continually evaluate the way it interacts with the public. Recognizing the need to involve as diverse a range of voices as possible to arrive at optimal planning and project development decisions, the DOT launched a study to examine ways to enhance the involvement of individuals traditionally under represented in the transportation decision-making process.
  • Public Involvement and the Hiawatha Light Rail Transit Design-Build Project, The Metropolitan Council and Partner Agencies - This case study reviews the design-build method used in the public involvement process of the Hiawatha Light Rail Transit Project in Minnesota.
  • View the Maine Department of Transportation (MDOT) case study Public Involvement and the Sagadahoc Bridge (Maine DOT) - The Maine Department of Transportation (MDOT) case study focuses on their choice to use design-build over the traditional design/bid/build process because of the need to expedite the project. The use of the design-build method presented challenges to MDOT and the local community regarding public involvement. As MDOT's first design-build project, there was no framework for public participation in a design-build context. The expedited project schedule gave rise to early community concerns about aesthetics, thus necessitating a forum for involving the public. Among the initiatives to meet these challenges were the creation of a local advisory committee, MDOT's hiring of a public relations firm and the use of a design charrette to elicit public involvement in the aesthetics of the project.
  • Public Involvement and the SR500/Thurston Way Interchange Design-Build Project (Washington DOT) - This case study focuses on the Washington State Department of Transportation (WSDOT) project to construct a new grade-separated interchange at the intersection of Washington State Route 500 and Thurston Way, approximately one mile from Interstate 205 in the city of Vancouver. The SR 500/ Thurston Way interchange is the first design-build project in the state of Washington, and is serving as a demonstration project to evaluate the use of this contracting method.
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